Ceramic tiles

How to choose between stoneware, terracotta, porcelain tiles...? What is the ideal for me?
As a general rule, you should take into account the use and function that you are going to give to the tiles. An exterior floor needs greater resistance than an interior wall covering. So you should choose based on the hardness and porosity (water absorption) of the ceramic material.
From highest to lowest porosity this would be the order: Tile or porous, Manual clay, Terracotta, Stoneware, Porcelain
In a generic way, we could say that the optimal function of a porous tile would be as a wall covering and that porcelain, being harder, resists optimally as a pavement or floor (and of course also as a wall covering).
But not everything is black or white, historically fired clay, terracotta, etc. have been used on the floor with perfect results and durability for decades. It all depends on the use that is going to be given to it, maintenance and a well-executed installation.
To help you in your search, you can filter our products here by type of product, type of material, type of use and many more options.
If you have questions about this, write to us at info@ceramicaamanoalzada.com and we will guide you without obligation in your specific case.

How long will it take for the product to arrive?
After the purchase we will confirm the delivery time by email in 24-48 business hours. To guide you, most products are in stock and therefore would arrive at their destination in mainland Spain in approximately 1 week.
If it is not in stock, the term generally ranges between 4-6 weeks for mainland Spain. If you have questions about the deadlines, you can contact us before making the purchase.
Ask us if these are destinations to the Canary Islands, Balearic Islands, Ceuta, Melilla or the European Union or destinations outside the European Union by writing an email to info@ceramicaamanoalzada.com

Can I collect the material myself if it is only a few meters?
Yes. Our warehouse is located in Onda (Castellón) Before coming, please confirm us by email and we will give you the specific information on the address, date and time of collection.

Do you ship to the Canary Islands, Balearic Islands, Ceuta and Melilla, outside Spain or outside the European Union?
Yes. Write us an email to info@ceramicaamanoalzada.com indicating the exact address with its zip code and the product and quantity you need and we will send you a quote with transportation included to the destination you indicate.

Where and how is the material delivered?
The material will be deposited by the carrier at street level directly at the address that you indicate to us at the time of purchase.
There must be a person in charge at the download point to sign the corresponding delivery note.
IMPORTANT: Upon receiving the order, check that everything is in accordance and in perfect condition. If you notice any damage to the packaging, you must sign it and reflect it on the carrier's delivery note and notify us as soon as possible. We make sure that our material leaves our facilities packed as best as possible and this is the only way we can justify any imperfections with the transport agency.
Check here all the conditions regarding SHIPPING https://ceramicaparaarquitectura.com/devoluciones-envio-ceramica-arquitectura/

Can I return a ceramic material?
You have 14 business days from the date of receipt of the order or access to download the service to exercise your right of withdrawal and refund of the price. You will only have to inform us by email within that period and be responsible for the direct return costs (art 108 law 3/2014) and shipping costs.
Refunds are not applicable to downloadable files nor are they applicable to custom-made or personalized ceramic products.
The product must be in perfect condition and with its original packaging and labeling. The return cannot take place in any case if the products supplied were clearly subject to use, or if the brand packaging has been violated in any way. There should be no writing, stickers or packaging tape. The product must retain all the accessories with which it has been served and those of the brand.
Check here all the conditions on RETURNS ​​

Can I return a personalized or custom-made ceramic material?
No. It is a material made especially for you and cannot be returned. During the process we will make sure it is what you are looking for, sending photos, videos and/or samples for the peace of mind of both parties.
Check here all the conditions on RETURNS https://ceramicaparaarquitectura.com/devoluciones-envio-ceramica-arquitectura/